Office 365 - Email on the go

Email on the go

With Office 365, you have easy access to your email and calendar wherever you are—on your computer, tablet, or phone.

To view your email or calendar on your phone or tablet, you can use Outlook Web App or a compatible app that’s on your device (such as an email and calendar app).

This article will show you how to set up your email on your iDevice or compatible Android device.

Set up email on an iPhone or iPad with Office 365

To access your email, calendar, and contacts using your work account on an iPhone or iPad, download and set up Outlook for iOS, or add your account to the mail app on your device.

Set up email for using Outlook for iOS

NOTE: Outlook for iOS requires iOS 8.0 or higher. Using your work account your mailbox must also be on the latest version of Office 365 for business or Exchange Online (excludes Office 365 Home or Office 365 Personal). If the app is incompatible with your device, you can add your work account by using the mail app that comes with your device.

  1. If you don't have Outlook for iOS installed, download the app from the Apple App Store.

    App Store Badge

  2. In the app, swipe through the introductions, and then tap Get Started.

  3. Select the mail account you want to add.

  4. Enter your email address, password and optional description, and then tap OK.

    NOTE: If you get a time-out message, your password or other information might be incorrect. Retype the information, and then try again.

Set up email using the iOS mail app

Set up an Office 365 for business Exchange-based email account on an iPhone or iPad

  1. Select Settings > Mail, Contacts, Calendars > Accounts > Add account > Email.

  2. Select Exchange.

  3. Type your full email address and password, and then tap Next.

    If the iOS device can't find your settings, you need to add them. If you have an Office 365 Exchange email account, in Server, type outlook.office365.com, then add your Username and Password. This is the same username and password you use for work.

  4. By default, MailContacts, and Calendar information are synchronized. Tap Save.

  5. If you're prompted to create a passcode, tap Continue and type a numeric passcode. If you're prompted and don’t set up a passcode, you can’t view this account on your device. But you can set up a passcode later in your settings.

Set up email on an Android with Office 365 

Access your email, calendar, and contacts using your work or school account on your Android phone or tablet.

Set up email using Outlook for Android

NOTE: Outlook for Android requires a device running Android 4.1 or higher. If the app is incompatible with your device, you can add your work account by using the mail app that comes with your device. 

  1. If you don't have Outlook for Android installed, download it from the Google Play Store.

  2. Swipe through the introductions, and then tap Get Started.

  3. Select the mail account you want to add.

  4. Enter your email address, password and optional description, and then tap Sign in.

Set up email for your work using the Android mail app

Set up an Office 365 for business Exchange-based email account on an Android

  1. Tap Settings > Accounts > Add account > Email.

  2. Type your full email address, for example tony@contoso.com, and your password, and then select Next.

  3. Select Exchange.

  4. If prompted, accept the defaults on the Exchange server settings page, and select Next. If your device can't connect, enter the following account information, and then select Next.

    • Domain\Username Type your full email address in this box, for example, tony@contoso.com. If Domainand Username are separate text boxes in your version of Android, leave the Domain box empty and type your full email address in the Username box.

    • Password Use the password that you use to access your account.

    • Exchange Server Use the address of your Exchange server. The server for Office 365 isoutlook.office365.com.

  5. As soon as your phone verifies the server settings, the Account Options page displays. Select the options for how you want to receive your mail, and then select Next.

  6. If you see an Activate device administrator? page, select Activate.

  7. Type a name for this account and the name you want displayed when you send e-mail to others.

  8. Select Done to complete the email setup and start using your account.

    NOTE:  You may need to wait ten-to-fifteen minutes after you set up your account before you can send or receive e-mail.